As expected, the implications of the COVID 19 pandemic has led to a need for social distancing to help prevent the spread of the virus. There is nothing more important than the health of our sponsors, speakers, exhibitors and delegates.
For this reason, we have made the difficult decision to cancel this year AGS Global Networking Summit. We will update you regarding our 2021 event later on this year.
While we know this is disappointing, we hope you understand this is a necessary step to help keep each other safe in these unprecedented times.
Date: To Be Announced
Time: 12am UTC
Registration
Welcome & Introduction – Fabio Gamba – ASA Managing Director
Setting the Scene – GH’s Current & Future Priorities
Round Table: GSE Pooling: A Curse or a Blessing?
Coffee break
Point of View: The Ramp of the Future
Round Table: GHSPs’ Liability: Is the Sky the Limit?
Lunch
Presentation: IATA’s Reformed Ground Ops Group (GOG)
Round Table: New and More Efficient GSEs – Who Foots the Bill?
Coffee break
Presentation: EASA’s GH Rule Making Task (RMT.0728)
Round Table: How to Turn GH into a Sustainable Business?
Talking Heads: Staff Shortage, Concrete Measures
Wrap-up & Conclusions
ASA Networking / Welcome AGS Dinner
AGS Global Networking Summit – Registration Open
1-2-1 Meetings
Chairman Welcome – Des Vertannes
Industry Outlook
a) What are the key measures that qualifies as a consistently good customer experience?
b) How impact will it have on the industry (stakeholders) if these measures are delivered or not?
Panel discussion with representatives from ACI -IATA- ASA – ERA -EASA
Refreshment Break
Service Level Agreements – How do you combine ‘premium’ and ‘low cost economy’ operating standards within a generic SLA?
Collaboration and partnership at work- are there examples of progress and can this be replicated to the benefit of all stakeholders.
(Airline – Airport – Ground Handler – Technology Companies.)
Question Time + Summary Debate – A review with the audience with an objective of establishing 2/3 specific goals for 2021
ACI – IATA – ASA – ERA
Lunch
Airline Workshops Part 1
Refreshment Break
Airline Workshops Part 2
Meet In The Lobby – Busses To leave For Networking Dinner
Buses back to the hotel
Registration Open
1-2-1 Meetings
Track – (Part 1) People and Leadership: Attracting – Retaining -Developing key staff
Refreshment Break
Track – (Part 2) People and Leadership: Attracting – Retaining -Developing key staff
Lunch